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Terms of Service

Version: Draft (pending counsel review) Last updated: 2026-06-14 Effective date: [To be set on publication]


These Terms of Service ("Terms") are a binding agreement between you ("you", "your", "Customer") and NeuronKite LLC ("NeuronKite", "we", "us", "our"), a limited liability company formed under the laws of the State of Arizona, with its registered address at 4539 N 22nd St #6544, Phoenix, AZ 85016.

These Terms govern your access to and use of Blueprint, our hosted AI Systems Engineering platform available at blueprint.neuronkite.com and any related websites, products, and services (collectively, the "Service").

By creating an account or using the Service, you accept these Terms. If you do not agree, do not use the Service.

These Terms incorporate by reference our Privacy Policy, Acceptable Use Policy, Data Processing Addendum, and Engineering Disclaimer. In case of conflict between these Terms and any incorporated document, these Terms control unless the incorporated document expressly states otherwise.


1. Definitions


2. The Service

Blueprint generates systems-engineering artifacts from a mission Brief you supply. Generated Artifacts are aligned to the NASA Systems Engineering Handbook (NASA SP-2016-6105 Rev 2) and related public standards, but Blueprint is not endorsed by, affiliated with, or certified by NASA.

Generated Artifacts are produced by AI models and are not independently verified. You are solely responsible for reviewing, validating, and verifying any Artifact before relying on it. See §3 and the Engineering Disclaimer.

We may update, modify, or discontinue features of the Service at any time. Material reductions in functionality affecting paid plans will be announced at least 30 days in advance through the in-product banner or email.


3. AI Output and engineering review

3.1 No professional engineering opinion

Blueprint is a software tool, not a licensed professional engineer. No Artifact constitutes a professional engineering opinion, certification, or sign-off. Outputs must be reviewed by a qualified human reviewer (a licensed Professional Engineer or equivalent, where applicable) before being relied on for any real-world decision.

3.2 Safety-critical use

You may not rely on Artifacts for any of the following without independent, qualified human review and verification:

This restriction applies regardless of which sensitivity tier or service tier you use. See 07-engineering-disclaimer.md for additional detail.

3.3 Hallucination, fabrication, and accuracy

Large language models can generate plausible-looking but factually incorrect content, including fabricated citations and incorrect technical values. You must independently verify any factual, numerical, or citation claim in an Artifact before relying on it.

3.4 No training on your Customer Content

We do not use your Briefs, Artifacts, project metadata, or any other Customer Content to train, fine-tune, or evaluate our own or third-party machine-learning models. Customer Content is processed only for the purpose of delivering the Service to you.

Some third-party LLM providers we use may retain transient inputs in their service logs (see Subprocessor List). Where we have negotiated no-training data terms with a provider, those terms are reflected in §3 of the Subprocessor List.


4. Your account

4.1 Account creation

You create your account via our identity provider (Clerk). You agree to provide accurate information and to keep it current.

4.2 Eligibility

You must be at least 18 years old to use the Service. You may not use the Service if you are prohibited from receiving U.S.-origin software services under any applicable law (including sanctions administered by the U.S. Office of Foreign Assets Control).

4.3 Account security

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

4.4 One account, one person

Each account is for one named individual. You may not share account credentials. Multi-user use of a single account is a material breach.


5. Pricing, billing, and refunds

5.1 Plans and Compute Units

The Service is provided across the following plans. Plan details are also displayed in-product on the Billing page and the Pricing page.

PlanMonthly feeMonthly CU
Free$050
Starter$29 / month500
Pro$149 / month3,300
Team$749 / month16,500

Each Brief execution consumes CU at the rate displayed at the time of submission. Estimated CU is reserved at submission and finalized at completion.

5.2 Rollover and carry cap

Unused subscription CU rolls into the next monthly period up to a 2× carry cap. Beyond the cap, excess CU is forfeited at period end. The carry cap is the higher of the previous month's residual or the plan's standard monthly allowance, doubled.

5.3 Top-up credits

You may purchase additional CU at any time as a one-shot Top-Up. Top-Up credits are valid for 12 months from the date of purchase. After your subscription is cancelled, Top-Up credits remain available for an additional 90 days, after which they expire. We will send a reminder email at 30, 7, and 1 day before expiry.

Top-Up credits are non-refundable except as required by law and as set out in §5.6.

5.4 Subscription cancellation

You may cancel a paid plan at any time from the Billing page. Cancellation takes effect at the end of the current billing period. You retain access (and any rolled-over CU) until the period ends. Any rolled-over subscription CU is forfeited at the end of the post-cancellation billing period. Top-Up credits follow the §5.3 rules.

5.5 Failed runs

CU is reserved at the moment a Brief is submitted and reconciled when the run completes. If a run fails for a platform-side reason (infrastructure error, LLM provider outage, internal bug), the reserved CU is refunded automatically to your subscription balance. If a run fails for a user-side reason (malformed Brief, validation rejection, content-policy block), the reserved CU is not refunded; you may rerun with corrections.

5.6 Refund policy

Subscription fees are paid in advance and are non-refundable, except:

5.7 Billing disputes

Please email [email protected] within 30 days of a charge to raise a dispute. We respond within 5 business days. After 30 days the charge is deemed accepted.

5.8 Taxes

Prices do not include taxes. You are responsible for sales tax, VAT, GST, or any other applicable taxes on your purchases. Where required by law we collect and remit these on your behalf.

5.9 California Civil Code §1749.5 statement

Top-Up credits are non-refundable service prepayments intended to be consumed within 12 months. They are not gift certificates and are not subject to California Civil Code §1749.5 as we currently construe that section. Counsel reserves the right to revise this statement.


6. Customer Content and intellectual property

6.1 You own your Customer Content

You retain all right, title, and interest in your Briefs and the Artifacts generated from them. AI Output ownership is allocated to you at the moment of generation, subject only to the limited license granted in §6.2.

6.2 License to NeuronKite

You grant NeuronKite a non-exclusive, royalty-free, worldwide license to host, copy, transmit, display, and process Customer Content solely as necessary to:

This license terminates when you delete the Customer Content from your account, except to the extent we are required to retain it by law (e.g., billing records) or are unable to delete it from third-party logs (e.g., LLM provider transient inputs).

6.3 NeuronKite intellectual property

The Service itself — including software, models, prompts, agent configurations, brand, and documentation — is owned by NeuronKite or its licensors. These Terms grant no license to NeuronKite IP except the limited right to use the Service.

6.4 Aggregate, anonymous analytics

We may compile aggregate, anonymized statistics about Service usage (e.g., total runs by month, average CU per Brief by phase) for operational and product improvement purposes. These aggregates do not contain Customer Content or any information that could identify you, and we may use and disclose them without restriction.

6.5 Feedback

If you submit feedback, suggestions, or feature requests, you grant us a perpetual, royalty-free license to use it in the Service. We have no obligation to keep feedback confidential.


7. Acceptable use

Your use of the Service is subject to the Acceptable Use Policy, which is incorporated into these Terms by reference. Material violations authorize us to suspend or terminate your account.

7.1 ITAR / EAR / CUI

You expressly warrant that you will not submit Briefs or other content that contain:

The Service is not FedRAMP-authorized and is not approved for ITAR, EAR-controlled, or CUI workloads. Violation is a material breach of these Terms, and you indemnify NeuronKite for any losses arising from your violation.

7.2 Sensitivity tiers

The Service offers sensitivity tiers (Unrestricted, Confidential, Controlled). The Controlled tier is reserved for future release and is not currently available. You are responsible for selecting the appropriate tier for your content; we do not independently verify the sensitivity classification of your uploads.


8. Third-party services

The Service relies on third-party providers, including those listed in the Subprocessor List. Your use of the Service constitutes acceptance of those providers' applicable terms to the extent your data is transmitted through their systems. We exercise commercially reasonable care in selecting providers but are not responsible for their actions or outages.


9. Term and termination

9.1 Term

These Terms take effect when you first use the Service and continue until terminated.

9.2 Termination by you

You may close your account at any time from the Billing page or by emailing [email protected]. After account closure, we retain Customer Content for 30 days, then permanently delete it (subject to billing records retained per §11.4).

9.3 Termination by us

We may suspend or terminate your account immediately if you materially breach these Terms, the AUP, or applicable law. For non-material breaches we will provide 14 days' written notice and opportunity to cure. We may also terminate accounts for prolonged inactivity (24 months of no logins) after 30 days' notice.

9.4 Effect of termination

Termination does not relieve you of obligations to pay fees accrued before termination. Sections that by their nature should survive (IP, disclaimers, liability, indemnification, governing law) survive termination.


10. Disclaimers and limitation of liability

10.1 Service "AS IS"

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND ANY WARRANTIES IMPLIED BY COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY ARTIFACT WILL BE ACCURATE OR FIT FOR ANY PARTICULAR USE.

10.2 No safety-critical warranty

WE EXPRESSLY DISCLAIM ANY WARRANTY THAT ARTIFACTS ARE SUITABLE FOR SAFETY-CRITICAL, MISSION-CRITICAL, CERTIFICATION-BEARING, OR LIFE-SUPPORT APPLICATIONS. YOU AGREE NOT TO USE THE SERVICE FOR ANY SUCH PURPOSE WITHOUT INDEPENDENT QUALIFIED HUMAN REVIEW.

10.3 Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

(a) NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR COST OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) OUR AGGREGATE LIABILITY UNDER THESE TERMS FOR ALL CLAIMS IN ANY 12-MONTH PERIOD SHALL NOT EXCEED THE GREATER OF (i) THE FEES YOU PAID TO US DURING THAT PERIOD, OR (ii) ONE HUNDRED U.S. DOLLARS ($100).

(c) THE LIMITATIONS IN (a) AND (b) DO NOT APPLY TO YOUR INDEMNITY OBLIGATIONS, YOUR PAYMENT OBLIGATIONS, OR YOUR VIOLATION OF SECTIONS 6 (IP), 7.1 (ITAR/EAR/CUI), OR THE AUP.

10.4 Indemnification

(a) By you

You agree to indemnify and hold NeuronKite, its officers, members, employees, and agents harmless from any claim, loss, or expense (including reasonable attorneys' fees) arising out of: (i) your use of the Service; (ii) Customer Content you submit; (iii) your violation of these Terms, the AUP, or applicable law; or (iv) your violation of any third party's rights.

(b) By NeuronKite

We will defend you against any third-party claim that the Service itself (excluding AI Output and Customer Content) infringes a U.S. patent, copyright, or trade secret, and pay damages finally awarded or settlement amounts agreed by us. This obligation is conditional on you giving prompt notice, granting us sole control of the defense, and providing reasonable cooperation. Our liability under this paragraph is capped at the same amount as §10.3(b).

(c) Exclusions

Our indemnity obligation does not extend to claims arising from (i) AI Output (which is delivered as-is per §10.1–10.2); (ii) your Customer Content; (iii) any modification of the Service by anyone other than us; or (iv) your combination of the Service with products or data not provided by us.


11. Privacy and data protection

11.1 Privacy Policy

Our Privacy Policy describes how we collect, use, and share information. The Privacy Policy is incorporated into these Terms.

11.2 Data Processing Addendum

If you process EU/UK personal data on the Service, our Data Processing Addendum (DPA) applies. By using the Service, you accept the DPA. If your organization requires a counter-signed DPA, contact [email protected].

11.3 Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Content. No internet-connected system is perfectly secure. See the Privacy Policy and DPA for further detail.

11.4 Retention

We retain Customer Content during the life of your account. After account closure, we delete Briefs and Artifacts within 30 days, except for billing records and audit logs retained per applicable tax and financial regulations (typically 7 years in the U.S.).


12. Governing law, venue, and dispute resolution

12.1 Governing law

These Terms are governed by the laws of the State of Arizona, United States, without regard to its conflict-of-laws principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

12.2 Informal resolution

Before initiating any formal dispute, both parties agree to make a good-faith attempt to resolve the dispute informally by emailing [email protected] with a written description of the claim. You agree to allow us 60 days from receipt to respond before initiating any formal proceeding.

12.3 Binding arbitration

If informal resolution fails, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by [ARBITRATION FORUM] under its applicable consumer or commercial arbitration rules then in effect.

The arbitration will take place in the State of Arizona, or via video conference at the arbitrator's discretion. The arbitrator's decision is final and enforceable in any court of competent jurisdiction.

12.4 Class action waiver

YOU AND NEURONKITE EACH AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. If a court finds this waiver unenforceable for any claim, that claim is severed from arbitration and may proceed in court, but the rest of these Terms (including the arbitration agreement for all other claims) remain in effect.

12.5 Small claims carve-out

Either party may bring an individual action in small claims court in lieu of arbitration if the claim qualifies under that court's jurisdictional limits.

12.6 Opt-out

You may opt out of §12.3 (binding arbitration) and §12.4 (class action waiver) by sending written notice to [email protected] within 30 days of your first use of the Service. Opt-out notice must include your account email and a clear statement that you opt out of arbitration. If you opt out, disputes will be resolved in the state and federal courts located in Arizona.

12.7 Injunctive relief

Notwithstanding §12.3, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.


13. General provisions

13.1 Changes to these Terms

We may update these Terms from time to time. Material changes will be announced at least 30 days before they take effect via email to your account address and via an in-product banner. Your continued use after the effective date constitutes acceptance. Non-material changes (typo fixes, vendor list updates in incorporated documents, clarifications) take effect on posting.

13.2 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be reformed only to the minimum extent necessary to make it enforceable.

13.3 No waiver

Failure to enforce any provision is not a waiver of the right to enforce it later.

13.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, on notice to you.

13.5 Force majeure

Neither party is liable for delays or failures in performance caused by events outside its reasonable control, including natural disasters, acts of war or terrorism, civil unrest, government action, internet or telecommunications failures, pandemics, or third-party service outages.

13.6 Notices

We will send notices to your account email address. You will send notices to [email protected]. Notices are deemed received on the business day after sending.

13.7 Entire agreement

These Terms (with the incorporated documents) constitute the entire agreement between you and NeuronKite regarding the Service and supersede any prior agreements, communications, or understandings.

13.8 Relationship

No partnership, joint venture, or agency is created by these Terms. Each party is an independent contractor.

13.9 Government users

If you are a U.S. federal government entity, the Service is provided as "Commercial Computer Software" and "Commercial Computer Software Documentation" per FAR 12.212 and DFARS 227.7202. Use is on the terms set out in these Terms; conflicting agency clauses do not apply.


14. Contact

Questions about these Terms:

NeuronKite LLC Attn: Legal 4539 N 22nd St #6544, Phoenix, AZ 85016 [email protected]